Contact Us
We’re here to help with orders, downloads, billing, or general questions.
Fastest reply: email us—most queries are answered within 24–48 business hours.
Email: theloomix@gmail.com
Support Hours (IST): Mon–Sat, 10:00 AM – 7:00 PM (Sun: closed)
Common Reasons to Contact Us
I didn’t receive the download link / the link expired
Payment succeeded but I didn’t get access
I need an invoice or GST details
I want to update my email on an order
Collaboration, affiliate, or business inquiry
Report a file issue (broken link, wrong file, etc.)
Tip: For order-related help, include your Order ID and the email used at checkout to speed things up.
Order & Download Help
Check your inbox and spam folder for “Your Order / Download Link.”
If the link expired, write to us—we’ll refresh your access.
If payment was deducted but no mail arrived, send a screenshot of the transaction and your email.
Business & Partnerships
For partnerships, bulk licensing, or promotions, write to theloomix@gmail.com with the subject “Business Inquiry – TheLoomix.”
Report an Issue (DMCA / Copyright)
If you believe content infringes your rights, email us with:
Your name and contact information
A description of the copyrighted work
The exact URL or product name in question
A statement that you’re the rights holder (or authorized)
Privacy Note
We use your details only to respond to your query and support your order. For more, see our Privacy Policy.